Access Statement

This access statement does not contain any personal opinions as to our suitability for those with access needs but aims to accurately describe the facilities and services that we offer all our visitors

Introduction

The Lansdowne Hotel welcomes those with disabilities and have developed this access statement to address some of the more common issues that disabled people face. Please explain any individual needs to our reception team, who will be able to advise on the most suitable options. We aim to ensure that all employees, guests, and others who use the hotel are treated equally and according to their individual needs.

Please take advantage of our website which includes bedroom types and public areas; this gives a good visual indication of the hotel layout.

We are located on Eastbourne seafront opposite the Western Lawns.

We have 98 Bedrooms two of which are accessible for wheel chair use.

Pre-Arrival

For full details of how to get to The Lansdowne Hotel, please see our website.

Should you wish to travel by car, simply enter our postcode which is BN21 4EE.

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Parking

On-street parking is available opposite and you can obtain a parking permit from the main

Reception at a cost of £2.20 per day. There are also disabled spaces for blue badge holders.

We have a disabled lift for ease of access in and out of the hotel.

Bedrooms

All our bedrooms are carpeted with tiled bathrooms. Most of the bedrooms are not suitable for wheel chair users but are suitable for people with reduced mobility, perhaps with crutches or sticks. We have 2 accessible rooms, 1 on the first floor and 1 on the second floor. With lift access to all floors, both of these rooms are suitable for wheelchair users.

Please ask which rooms would be most suitable on booking and we will be able to advise the most suitable options.

Public Areas and Dining

All public areas including stairs and landings are well lit within the hotel. On the ground floor you will find our main dining area, The 1912 Steak and Seafood Restaurant.

Down the corridor you will find the Regency Bar. We also have two large comfortable lounges and other areas to sit and enjoy your stay. We offer room service and cater to allergies and different food intolerances although we cannot guarantee against trace elements. The restaurant team and our chefs will happily discuss and assist with any specific requirements.

Toilets

Public toilets can be found on the ground and first floors.

Next to the gents on the ground floor is a dedicated disabled toilet, with an alarm fitted for safety.

Events and Meeting Spaces

We have adaptable conference and meeting spaces to choose form in the hotel, all of which are carpeted. On the lower ground floor, you will find Duke’s, which has a sizeable dance floor.

We have a team of experienced and professional staff who can help you with every aspect of planning your event and cater to your individual needs.

For full details on accessibility please contact 01323 725174 or email

events@lansdowne-hotel.co.uk

Additional information

· Clear signage throughout the hotel

· The nearest general hospital is The Eastbourne District General which is 2.4 miles away from the hotel

· Free Wi-Fi is available throughout the hotel

· Nearest chemist is just a walk around the corner

· Nearest doctors surgery is 0.4 miles away

Hours of operation

24 hours a day 365 days a year

Contact information

Lansdowne Hotel

King Edwards Parade

Eastbourne, East Sussex

BN21 4EE

Tel : 01323 725174

Email: reception@lansdowne-hotel.co.uk

Please ask reception for any further details